The Dragas Companies - Service Online Solution
For assistance AFTER weekday business hours (EST) or weekends, please email warrantysupport@qbwc.com. If this inquiry is an EMERGENCY that involves a total loss of electricity (not due to inclement weather or associated with the utility company) or total loss of heat during extreme cold or plumbing leak that requires the entire water supply to be shut off outside, please review the specified trade partner information located on the sticker placed inside the electrical panel or visit our website under Homeowner Services. After contacting the appropriate emergency trade partner please also enter the issue in the SOS portal for documentation. Keep in mind, if your home is no longer under the 1-year builder warranty or the issue was caused by homeowner negligence a payment may be required.