Riptide Builders, LLC - Service Online Solution

In the event of an emergency, please refer to the list of Emergency Vendors/Sub-Contractors you have been provided by your builder. Examples of emergency are total loss of water, power, heating or air conditioning, and water leaking into the home. After reaching out to the appropriate emergency contact, please also enter the issue in the SOS portal. For assistance submitting a repair request in the SOS Portal, during normal business hours (EST), contact QBW at 800-334-9143. After business hours, and on weekends, please email warrantysupport@qbwc.com ***Please do not contact your builder’s office as it will DELAY your request being addressed***